Professor Bingy (https://professorbingy.com) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you shop with us or contact our team.
1. Information we collect
We collect information you provide directly, including:
- Order & checkout: name, email address, shipping and billing address, and order details (items, sizes, quantities).
- Payment: payment is handled by Stripe. We do not store full credit or debit card numbers on our servers. Stripe may collect payment method details according to its own privacy policy.
- Contact form: name, email address, and message content when you reach out to us.
- Order tracking: order number and email address (or other details you provide) to look up order status.
We may also collect basic technical data automatically, such as browser type, device information, and pages visited, through standard web server logs and analytics tools that help us improve the site.
2. How we use your information
We use the information we collect to:
- Process and fulfill your orders, including shipping to your address.
- Send order confirmations, shipping updates, and customer support replies.
- Respond to contact form messages and service requests.
- Prevent fraud, troubleshoot issues, and maintain site security.
- Improve our products, website experience, and customer service.
3. How we share information
We share information only as needed to operate our store:
- Payment processing: Stripe processes payments on our behalf.
- Order fulfillment: print-on-demand and shipping partners receive the information required to produce and deliver your items (such as your name, shipping address, and product details).
- Email delivery: transactional emails (order confirmations, contact replies) may be sent through our email provider.
- Data storage: order and contact records may be stored in secure cloud database services we use to run the business.
We do not sell your personal information. We may disclose information if required by law or to protect the rights, safety, and security of Professor Bingy, our customers, or others.
4. Cookies & local storage
Our site uses browser local storage to keep items in your shopping cart between visits on the same device. We may use cookies or similar technologies for essential site functionality and analytics. You can control cookies through your browser settings, though some features may not work correctly if cookies or local storage are disabled.
5. Data retention
We retain order and contact records for as long as needed to fulfill orders, provide support, comply with legal obligations, and resolve disputes. You may request deletion of contact form submissions where applicable law allows.
6. Security
We use industry-standard measures to protect your information, including secure HTTPS connections and trusted third-party processors for payments and fulfillment. No method of transmission over the internet is 100% secure, but we work to safeguard your data responsibly.
7. Your choices & rights
Depending on where you live, you may have rights to access, correct, or delete certain personal information we hold about you. To make a request, email hello@professorbingy.com. We may need to verify your identity before responding.
8. Children's privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
9. Third-party links
Our site may link to third-party websites or services (such as payment or social platforms). We are not responsible for their privacy practices. Review their policies before sharing information with them.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Material changes will be posted on this page.
11. Contact us
For privacy questions or requests, contact us at hello@professorbingy.com or use our contact form.
